Cyber investigation · Updated October 2026

How a Cyber Investigation Works

A cyber investigation starts with what you still have: the date, how you paid, and one screenshot. The bank, the card scheme and the police stay the official channels. We investigate losses as a cybersecurity company — we do not replace the bank, the card scheme, or the police.

The order

Who does what

  • You stop sending new money.
  • You keep the chat, the URL and the receipt.
  • You call the bank or the card if that is how you paid.
  • You file with the police or the national fraud site.
  • You send the same record here. We place it next to the public file and tell you what is missing.
Why this order

Speed sits with the payment channel

A card window closes. A chain hop continues. A website can vanish. The investigation does not replace those clocks. It writes the story they can use.

What we do / do not do

The line

  • We investigate the file.We do not hold the broker account.
  • We tell you what to send next.We do not phone you as the firm.
  • The first look is free.We do not replace the bank, the card scheme or the police.
After you send

What you should expect

A first look

We read the date, the method and the public record.

A split

What belongs with the bank or card, what belongs with the police, what stays in this file.

No theatre

No 'we already recovered it' message from a stranger. If someone else writes you that, it is a second pitch.

FAQ

Frequently asked questions

How long is the first look?

We reply within one business day on a complete record. Incomplete files wait on the missing date or payment method.

Do I have to hire you after the look?

No. The first look at the file is free.

Will you speak to the broker?

No. We are not affiliated to that broker. We investigate the loss.

Verified client feedback

Client comments

Comments are moderated. We only publish comments from verified clients.

0 / 1000

Your email is never published. Comments appear only after moderation by our team.

Forensics Source Group is not affiliated to this broker. We cannot close an account or confirm a balance. We investigate losses as a cybersecurity company — we do not replace the bank, the card scheme, or the police. Write the date and how you paid.

Office5615 Concord Pike, Wilmington, Delaware 19803, USA
CoverageUnited States · United Kingdom · European Union · Germany