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No — MetaTrader 5 is a real business. But the scam reports around it are under active investigation, and if you lost money to someone using its name, that is exactly what we investigate.
Send this to Forensics Source GroupMetaTrader 5 is the trading-platform software made by MetaQuotes — the tool scammers abuse and then blame, not a broker and not a custodian of anyone's money These are the facts that check out on public registers — the complaint record is what our review is still working through:
Checking out is not the same as closed: the complaints against MetaTrader 5 are under active investigation, and none of the facts above protects you from a fake. Most 'metatrader 5 scam' searches trace to impersonators, not the platform itself — the ones that don't are the reason we investigate.
One more thing before you deposit: the complaints around MetaTrader 5 are under investigation — by us, not by a regulator. Most “MetaTrader 5 scam” searchers are actually broker-scam victims who were traded on an MT5 server and believe MetaQuotes owes them a withdrawal. It does not — and it cannot: MetaQuotes is a software vendor, holds no client funds and authorises no deposits. The complaint belongs against the broker entity whose server you were on, and “MT5 support” accounts demanding reactivation fees are themselves the scam.
Both feel identical from the inside. They are fixed by completely different routes — and the fastest way to tell them apart is to ask three questions.
If it is the real platform: your dispute runs through its formal complaints process, then the regulator or ombudsman. Slow, but it usually works. If someone claiming to be MT5 or MetaQuotes support asks for money to reactivate, release or insure your account, that contact is the fraud — report it, and chase the actual broker instead.
If it was an impersonator: you were never a customer of MetaTrader 5 at all. A clone site, a fake “account manager”, a lookalike domain — the money went to criminals, not to the platform. That is fraud, and speed decides what can be recovered.
The three questions: did you type the official domain yourself, or follow a link, advert or message? Did anyone contact you first? Were you asked to pay a personal account or a different domain? If any answer is wrong, treat it as impersonation — and start here.
No — MetaTrader 5 is a real business: MT5 is legitimate software used by thousands of regulated brokers (Defcofx explainer, 5 Aug 2025; SoftwareReviews: 93/100 recommend, 90 satisfaction). The scam stories you see online usually trace to fakes borrowing its name — and the ones that don't are part of our active investigation. But read the note above first — the business is real, and so are the caveats.
None applies in the broker sense — MetaQuotes sells software, it does not take deposits or hold funds, so there is no client-money licence to check. The licence to check is the broker's, the one whose MT5 server you were traded on.
Almost certainly not. Impersonators borrow the name, the logo, even the licence number. The real company knows nothing about it. Keep every message, receipt, URL and wallet address — that evidence is what an investigation builds on.
The domain you actually used, the date, and whether it was a card, a bank transfer, or crypto. Or the name of the person who told you to pay. Or one screenshot. Where the same payment shows up from other people, those files can sit together as a class action. The first look is free.
Type the official domain yourself — metatrader5.com — never follow a link from an advert, email or message. Then check the regulator's public register, which lists the firm's genuine website. If your domain differs by even one character, it was a fake.
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