Forensics Source Group is not affiliated to this broker. We do not hold this account, we cannot close a balance, and we do not phone you as this firm.
Yes and no. Headway is a real broker at headway.com — Headway Invest Trade is not Headway, and has no connection to it. The name exists to intercept people searching for the real broker. If you landed on the user.-subdomain portal via an ad or a message, check the domain before typing credentials.
Send this to Forensics Source GroupFirst, the good news — the real brand checks out:
Now the bad news — the clones:
If the site you used is not the official domain — headway.com — it was not Headway Invest Trade. It was someone wearing its name.
Both feel identical from the inside. They are fixed by completely different routes — and the fastest way to tell them apart is to ask three questions.
If it is the real platform: your dispute runs through its formal complaints process, then the regulator or ombudsman. Slow, but it usually works. Verify any Headway-branded domain against headway.com before entering credentials. The real broker will never onboard you through a user.-subdomain portal registered three months ago.
If it was an impersonator: you were never a customer of Headway Invest Trade at all. A clone site, a fake “account manager”, a lookalike domain — the money went to criminals, not to the platform. That is fraud, and speed decides what can be recovered.
The three questions: did you type the official domain yourself, or follow a link, advert or message? Did anyone contact you first? Were you asked to pay a personal account or a different domain? If any answer is wrong, treat it as impersonation — and start here.
The real Headway, no — it is an established broker at headway.com. Headway Invest Trade, yes: a three-month-old impersonator with a malicious-domain flag, a user.-subdomain portal and no verifiable company behind it. If you deposited there, you dealt with a brand-hijack, not with Headway.
Type the official domain yourself — headway.com — never follow a link from an ad, email or message. Then check the regulator's public register, which lists the firm's genuine website. If your domain differs by even one character, it was a fake.
The domain you used, the date, and whether you paid by card, bank transfer, or crypto. Or the name of the person who told you to pay. Or one screenshot. Where the same payment shows up from other people, those files can sit together as a class action. The first look is free.
The case assessment is free and confidential. If we take your case, we explain the costs before you commit to anything. You will never pay to hear an honest answer.
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Forensics Source Group is not affiliated to this broker. We cannot close an account or confirm a balance. Write the date and how you paid.