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No — Get Frugal is a real business. But the scam reports around it are under active investigation, and if you lost money to someone using its name, that is exactly what we investigate.
Send this to Forensics Source GroupGet Frugal is a UK “savings club” and shopping-offers membership typically sold as an add-on during telephone orders with TV shopping brands. These are the facts that check out on public registers — the complaint record is what our review is still working through:
Checking out is not the same as closed: the complaints against Get Frugal are under active investigation, and none of the facts above protects you from a fake. Most 'get frugal scam' searches trace to impersonators, not the platform itself — the ones that don't are the reason we investigate.
One more thing before you deposit: the complaints around Get Frugal are under investigation — by us, not by a regulator. The sales practices are the story: Trustpilot sits at 1.3/5 (“Bad”, ~70 reviews), with elderly customers reporting they were signed up unknowingly during an unrelated phone purchase, then charged £24.95–£29.84 after a 15p “verification”. A sibling brand, “Froogul”, carries identical complaints. Real company, questionable telemarketing — check your statements for recurring charges.
Both feel identical from the inside. They are fixed by completely different routes — and the fastest way to tell them apart is to ask three questions.
If it is the real platform: your dispute runs through its formal complaints process, then the regulator or ombudsman. Slow, but it usually works. If you find an unrecognised Get Frugal charge, it is a subscription billing dispute: contact the company, then your bank or card provider to cancel the recurring payment — and if you never agreed to it, say so plainly. That is very different from investment fraud, and usually fixable.
If it was an impersonator: you were never a customer of Get Frugal at all. A clone site, a fake “account manager”, a lookalike domain — the money went to criminals, not to the platform. That is fraud, and speed decides what can be recovered.
The three questions: did you type the official domain yourself, or follow a link, advert or message? Did anyone contact you first? Were you asked to pay a personal account or a different domain? If any answer is wrong, treat it as impersonation — and start here.
No — Get Frugal is a real business: Get Frugal Ltd is a verifiable UK company (no. 16657950, VAT 503 5056 29, ICO registration ZC085486, registered office in Manchester). The scam stories you see online usually trace to fakes borrowing its name — and the ones that don't are part of our active investigation. But read the note above first — the business is real, and so are the caveats.
It is not FCA-authorised because it sells a shopping-membership subscription, not a financial product. Its verifiable registrations are as a UK limited company, a VAT-registered business, and an ICO-registered data controller.
Almost certainly not. Impersonators borrow the name, the logo, even the licence number. The real company knows nothing about it. Keep every message, receipt, URL and wallet address — that evidence is what an investigation builds on.
The domain you actually used, the date, and whether it was a card, a bank transfer, or crypto. Or the name of the person who told you to pay. Or one screenshot. Where the same payment shows up from other people, those files can sit together as a class action. The first look is free.
Type the official domain yourself — my.getfrugal.uk — never follow a link from an advert, email or message. Then check the regulator's public register, which lists the firm's genuine website. If your domain differs by even one character, it was a fake.
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