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The site is gone. That does not mean your money is. Bitforex (bitforex.com) has followed the classic pattern: take deposits, stall withdrawals, vanish. Here's what the shutdown means — and what you can still do.
Send this to Forensics Source GroupPlatforms that take deposits and then vanish follow a well-known lifecycle: build trust, harvest deposits, stall withdrawals, disappear. Bitforex is at the final stage.
Offline does not mean untraceable. Domains leave registration histories, payments leave records, and crypto leaves a permanent public trail. Every week that passes removes options — so move now.
As of October 2026, bitforex.com is the exchange suspended trading and closed outright. There is no functioning platform, no support channel, and no one answering withdrawal requests under this name.
A legitimate operator in trouble publishes notices, appoints administrators and talks to its clients. A fraud operation simply goes dark. This is the dark pattern — and if the name comes back later as a “successor platform” contacting former users, treat it as the next phase of the same scheme, not a rescue. Put your energy into the trace instead: the money trail is the one asset that does not vanish with the website.
23–24 Feb 2024: roughly $56.5M in ETH, TRB, OMI, BTC and stablecoins left BitForex's hot wallets, flagged by ZachXBT (26 Feb 2024); withdrawals halted and the site went dark behind a Cloudflare block (Decrypt, crypto.news, Forkast, 26–27 Feb 2024). CEO Jason Luo resigned on 31 Jan 2024 — three weeks before the outflows — and later analysis (TradingView/CryptoNews, Oct 2025) described the outflows as “controlled rather than hacked”, suggesting internal complicity. Japan's FSA had accused the exchange in April 2023 of operating without registration; Trustpilot sat at 2.9/5 “Average” with years of volume-inflation and KYC complaints. In July 2024 the exchange claimed its team was detained by police in Jiangsu, China, promised KYC-based withdrawals, and never reopened. Regulators still list it (the OSC warning of 30 Mar 2026 names the dead entity) — the warning-list lag is itself instructive. Victims here are ex-users with frozen balances, and the tracing route is the same as for any exit: transaction hashes, exchange KYC records, legal process.
Forensics Source Group is not affiliated to this broker. One of those is enough. Where the same payment shows up from other people, those files can sit together as a class action.
Taking deposits and then vanishing — leaving the exchange suspended trading and closed outright — is the exit-scam pattern in full. Whether or not a regulator has formally listed it, the situation that matters is yours: the operator is gone, and the money trail is the only asset left.
Fraud platforms shut down when new deposits stop covering withdrawal demands — or when enforcement attention gets close. The domain gets parked, sold or left to rot. A vanished site is itself evidence.
The date, how you paid, the name of the person who told you to pay, or a screenshot you still have. The site going dark does not delete your payment record. The first look is free.
We add it to the investigation of Bitforex: the payment, the person who asked for it, and the public record already on this page. Where the same payment shows up from other people, those files can sit together as a class action. The first look is free.
Use the form on this page, email info@forensicsourcegroup.com, or leave your number and we call you. One record is enough.
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Forensics Source Group is not affiliated to this broker. We cannot close an account or confirm a balance. Write the date and how you paid.